“We noticed that the e-commerce companies we worked with on a daily basis were struggling to adapt to the issues they were facing with staffing, whether it was difficulties in finding the right talent, staff overloaded or with fluctuating staffing needs,” mentioned Noah Oken Berg, CEO and co-founder of Above The Fray and AxL. “We realized that this was an area in which we excel and that could be a great advantage for e-commerce businesses.”
Unlike other BPOs, AxL specializes in outsourced staffing for businesses in the e-commerce industry and is well versed in the unique needs and challenges that e-commerce businesses face.
This new venture is launched in partnership with Gorgias, the #1 support tool for e-commerce merchants, which will enable AxL’s chat support agents to provide world-class service with a holistic view of the customer and the latest machine learning technology.
For more information, visit https://abovethefray.io/axl-outsource-staffing or email [email protected].
About Above The Fray Design, Inc.
Based at Portland, ORAbove The Fray is a global, end-to-end e-commerce agency specializing in solutions strategy, design, build, integration and evolution of digital commerce for manufacturers ready to grow.
Specialized areas of expertise include: ERP and CRM integration, product configurators, marketplaces, giveaways, subscriptions and B2B2C.
AxL is an outsourced workforce solution for e-commerce businesses specializing in customer support, engineering, and design staffing. AxL enables e-commerce businesses to grow successfully with no overhead.
SOURCE Above the Fray Design, Inc