Omnichannel retailer Bed Bath & Beyond, the leading provider of home accessories, will soon be delivering to more places with same-day delivery thanks to a strategic partnership with crowdfunding platform Roadie.
The latest move is an important step in the company’s transformation to become an omnipotent digital-centric retailer. With the new Roadie partnership, Bed Bath & Beyond, as well as buybuy BABY customers can soon collect their Buy Online Pickup Curbside purchases at any participating branch – before the store even opens for the day! This is perfect for orders placed last night to be picked up on the morning commute to work, customers taking digital service to have their orders curbside as early as 8 a.m., or an hour before hours. usual store.
Other Online Purchase In-store pickup and all other curbside orders, depending on Bed bath and beyond, will be ready within one hour of placing the order, going from its previous two hour “ready to pick up” window.
(Photo: Photo by Kevork Djansezian / Getty Images)
LOS ANGELES, CA – APRIL 10: Sign in a Bed Bath & Beyond store on April 10, 2013 in Los Angeles, California. The housewares retailer is expected to release its fourth quarter results after the closing bell.
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No more coverage for same day delivery
The retailer also announced on the same day that it had significantly increased its postal code coverage – to about double its previous coverage – thanks to a new U.S. partnership with Roadie, the rapidly growing delivery platform backed by the crowdfunding. The delivery service now has a fleet of over 200,000 verified drivers across the country. And as Roadie supports Bed Bath & Beyond, the retailer can now deliver to nearly 16,000 postcodes across the country – processing same-day delivery orders from Bed Bath & Beyond and buybuy BABY.
“There isn’t always time to get to the store when you need it, and Roadie allows Bed Bath & Beyond to bring the store to you,” said Marc Gorlin, CEO and Founder of Roadie, in the BB&B press release. He adds that thanks to the new Bed Bath & Beyond and Roadie partnership, customers can get what they need right away, in more places than ever before, whether it’s for their baby’s needs or a new device to use at home. House.
With Roadie lending its logistics resources to the same day delivery platform, customers of Bed Bath & Beyond and buybuy BABY will now benefit from a more powerful digital service, especially those who live near their branches. Customers also receive regular SMS updates on their orders, letting them know in real time where their orders are or when they’ll arrive at their doorstep.
Roadie is the latest partner to join Bed Bath & Beyond same-day delivery, which includes DoorDash and Shipt.
Growing as a retailer in the digital world
Based on its first quarter 2021 report, Bed Bath & Beyond saw an increasing percentage of its net sales come from its digital outlets, up 38% in the previous quarter. In addition, the retail giant recorded more than half a million downloads of its Bed Bath & Beyond mobile app in the last quarter alone, bringing the total number of app downloads to over three million. ‘copies of the application over the past year.
In addition, approximately 31% of its digital sales for Q1 2021 came from in-store initiatives such as same-day delivery, online shopping, in-store or curbside pickup, or orders shipped direct from. stores to customers.
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